When your pet isn't right and the vet is closed, PetVet247 gives you a calm, clear path. Here's what using it actually looks like.
Each step takes less time than you'd expect. Most owners have a clear result within a few minutes of opening the app for the first time.
Tap Add a Pet, give them a name, choose their species — dog, cat, horse or rabbit — and add a photo if you like. That's it. Your pet is set up and ready for their first symptom check or health passport.
Tap Start Triage and tell PetVet247 about your pet — the species, the symptoms, and when they started. It asks the same kinds of questions a vet nurse would: breathing, gum colour, eating, behaviour, movement, pain and appearance. You can also add a photo or a short video, and the AI assesses it visually — looking at gum colour, wounds, and how your pet is moving — not just your description.
You get a single, honest result using a simple traffic-light system: green — this looks okay; amber — worth getting checked; red — see a vet urgently. Alongside it, you'll see what the veterinary research says about your pet's symptoms, and exactly what to tell your vet when you call.
PetVet247 helps you decide what to do next — it doesn't diagnose your pet or replace your vet. If it's an emergency, contact a vet straight away.
Upload the health record your vet can provide on request, and the AI organises it into a clear timeline — vaccinations, medical history, medications and weight — all in plain English. With one tap, generate a LifeMap PDF: your pet's complete health story, beautifully laid out and ready to share with any vet.
Invite a partner, family member or pet sitter so everyone caring for your pet stays on the same page, with full access to symptom checks and records — without being able to transfer ownership. And if you ever rehome a dog or sell a horse, PetVet247 handles a full, secure transfer, complete health history included.
PetVet247 isn't a generic chatbot. Every check is grounded in peer-reviewed veterinary research, with photos and videos assessed visually and a full audit trail behind every assessment. Have questions about how it works? Read our FAQ.
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